Pricing · AUD, excluding GST
A monthly fee, and one rate card
The monthly fee covers the system and the server it runs on, sized to your team. Calls and messages are charged at the rate card below, and it is the same rate card whatever size you are.
Small
Up to 15 agents
A front desk or small team answering one or two numbers.
$147 / month
- Each active agent
- $5.00 / mo
- Server
- 2 vCPU · 8 GB
- Database disk
- 60 GB
- Calls and SMS
- Rate card
What the fee pays for
Your own deployment on the server above, kept patched and backed up, every update as it ships, and support from the people who built it. Calls, messages and phone numbers are charged separately, at the rate card.
Medium
16 – 50 agents
A service desk with several queues, IVRs and regular SMS campaigns.
$336 / month
- Each active agent
- $5.00 / mo
- Server
- 4 vCPU · 16 GB
- Database disk
- 120 GB
- Calls and SMS
- Rate card
What the fee pays for
Your own deployment on the server above, kept patched and backed up, every update as it ships, and support from the people who built it. Calls, messages and phone numbers are charged separately, at the rate card.
Large
51 – 150 agents
A contact centre running busy queues all day and bulk messaging.
$659 / month
- Each active agent
- $5.00 / mo
- Server
- 8 vCPU · 32 GB
- Database disk
- 200 GB
- Calls and SMS
- Rate card
What the fee pays for
Your own deployment on the server above, kept patched and backed up, every update as it ships, and support from the people who built it. Calls, messages and phone numbers are charged separately, at the rate card.
Rate card · AUD, excluding GST
One rate card for every size
A Small deployment pays the same per minute as a Large one. Rates below are per minute unless marked otherwise.
| Item | Unit | Rate |
|---|---|---|
| Calls in | ||
| To a local number Geographic numbers, e.g. 07 3xxx xxxx | min | $0.0161 |
| To a mobile number | min | $0.0806 |
| To an 1800 number Free for the caller | min | $0.0161 |
| Calls out | ||
| To Australian landlines | min | $0.0406 |
| To Australian mobiles | min | $0.1209 |
| To 13, 1300 and 1800 numbers | min | On request |
| International By destination | min | On request |
| Added to every connected call | ||
| Agent in the browser app | min | $0.0064 |
| Conference bridge Two seats on a normal call, one more for each person added | seat · min | $0.0029 |
| Phone numbers | ||
| Local number | month | $4.84 |
| Mobile number | month | $13.30 |
| 1800 number | month | $32.25 |
| Recording | ||
| Recording Per minute recorded | min | $0.0040 |
| Storage Per 1,000 minutes kept, each month | 1,000 min · mo | $0.8100 |
| Transcription | min | $0.0806 |
| SMS | ||
| To Australian mobiles Per segment · up to 50,000 a month | segment | $0.0575 |
| Volume 50,000+ · 500,000+ · 1,000,000+ a month | segment | 4.6¢ · 3.68¢ · 3.22¢ |
| Replies received | message | Included |
All prices in Australian dollars and exclude GST. Call and message rates are bought in US dollars, so they move with the exchange rate — we will tell you before they change.
Talk to us about your numbers